Security Officer 25732 https://calacademy.snaphire.com/job?jobmc=25732GOOGLE https://calacademy.snaphire.com/job?jobmc=25732GOOGLE
Careers at California Academy of Sciences California Academy of Sciences https://www.calacademy.org/ https://calacademy.snaphire.com/california-academy-of-sciences-198px-square.png

Location: Golden Gate Park 55 Music Concourse Drive San Francisco CA 94118 USA

Industry: Museums, Science, Education, Tourism
Work Hours: Hourly on-call

Date Posted: 26 Sep 2019

Valid Through:

POSITION SUMMARY:
This is a Security Officer position with a heavy emphasis on interaction with guests. The Security Officer reports to a Security Shift Supervisor and provides security, safety and guest services in both public and non-public areas of the Academy campus. The position requires good observation, discretion, professional writing, speaking and public relations skills.  The physical ability to stand at indoor and outdoor posts, operate doors and climb stairs is required. This is an on-call position, hours are assigned on an as-needed basis and it is required to be available at least three times a week. Must be available to work weekends, evenings, and holidays, the California Academy of Sciences is open to the public 365 days a year. 

The California Academy of Sciences welcomes people of all backgrounds, identities, and beliefs to join us in achieving our mission to explore, explain, and sustain life on Earth. We place diversity, equity, and inclusion at the heart of our recruiting efforts and strive to build a culture centered on mutual respect, equal treatment, and the opportunity to succeed.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Provide for the safety and security of guests, staff and visitors of the Academy through keen observation and proper reporting
  • Provide for the security and protection of Academy property, including animals, exhibits, facilities and assets through keen observation and reporting
  • Deliver the Academy's Platinum Guest Experience by seeking out guest contact, welcoming guests, proactively asking guests if they need assistance and providing information and suggestions to guests
  • Interact with the public about the Academy's mission, programs and exhibits
  • Interact with Academy employees, volunteers, contactors and other business visitors regarding security and safety procedures
  • Respond with a first aid kit and perform basic first aid and CPR. Operate an AED and administer emergency oxygen
  • Enforce the Academy's access control policies
  • Provide building security, door security, the opening and closing of public and non-public areas and conducting building rounds
  • Verify and record the identification and clearance of staff and visitors entering the Academy facility
  • Interview individuals and prepare incident reports using a computerized records system
  • Assist in the general upkeep and maintenance of the facility
  • Be willing and able to work shifts at varied times as needed
  • Be able to communicate clearly via a handheld radio device, including speaking and listening to routine and emergency communications
  • Respond to emergency situations and assist in directing crowds in evacuations
  • Use a computer for incident reporting, visitor management, correspondence and training
  • Knowing and following all Academy safety regulations
  • Other duties as assigned 

MINIMUM QUALIFICATIONS:
The preferred qualifications listed below are representative of the knowledge, skill, and/or ability required or preferred.

EDUCATION and/or EXPERIENCE:
A qualified candidate will possess a combination of the following education and/or equivalent experience:

  • High school diploma or equivalent
  • Be able to obtain certifications in Basic First Aid, CPR, AED and Emergency Oxygen
  • Be able to obtain and maintain a California Guard Card
  • Be able to obtain CIPS certification issued by the IFCPP
  • Customer service or guest facing experience is a plus 

KNOWLEDGE, SKILLS & ABILITIES:

  • Excellent oral and written communication skills
  • Ability to interact well with Academy guests, staff, volunteers and visitors
  • Ability to keenly observe and accurately report irregularities
  • Ability to take appropriate action in emergency situations
  • Ability to attend and successfully complete regular training in guest interaction, security officer policies and procedures, first aid, emergency response procedures and other training as required by Academy policy
  • Ability to disseminate information and enforce regulations in a courteous manner
  • Knowledge of and the ability to properly use emergency, communications and security equipment
  • Basic computer skills
  • Communicate via two way radio 

LANGUAGE SKILLS: 
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write incident reports and business correspondence.  Ability to speak effectively before groups and individuals. Bilingual (spoken and/or written) in Spanish, Cantonese, Mandarin, or other non-English language preferred. 

PHYSICAL DEMANDS & WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees of this position are frequently required to:

  • Stand at a post for long periods of time
  • Patrol the main floor
  • Conduct building rounds
  • Sit at a post
  • Be posted outdoors while exposed to various weather conditions
  • Reach out with hands and arms
  • Must be able to lift 25 pounds.
  • Must be able to perform repetitive motions 10% of the time. 

APPLICATION INSTRUCTIONS:  
Please submit your cover letter and resume online at https://calacademy.snaphire.com Note that the recruitment timeline for positions vary and depend on many factors, so it is impossible to accurately predict when a position will close. We appreciate your patience during this process. No phone calls please.

The California Academy of Sciences will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. For more information visit: https://sfgov.org/olse/fair-chance-ordinance-fco. 

The California Academy of Sciences is an Equal Opportunity Employer and is committed to ensure that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, national origin or ancestry, physical, mental or medical disability, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance. 

The California Academy of Sciences is a non-smoking facility. There is also no smoking in Golden Gate Park. 

Security Officer

POSITION SUMMARY:
This is a Security Officer position with a heavy emphasis on interaction with guests. The Security Officer reports to a Security Shift Supervisor and provides security, safety and guest services in both public and non-public areas of the Academy campus. The position requires good observation, discretion, professional writing, speaking and public relations skills.  The physical ability to stand at indoor and outdoor posts, operate doors and climb stairs is required. This is an on-call position, hours are assigned on an as-needed basis and it is required to be available at least three times a week. Must be available to work weekends, evenings, and holidays, the California Academy of Sciences is open to the public 365 days a year. 

The California Academy of Sciences welcomes people of all backgrounds, identities, and beliefs to join us in achieving our mission to explore, explain, and sustain life on Earth. We place diversity, equity, and inclusion at the heart of our recruiting efforts and strive to build a culture centered on mutual respect, equal treatment, and the opportunity to succeed.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Provide for the safety and security of guests, staff and visitors of the Academy through keen observation and proper reporting
  • Provide for the security and protection of Academy property, including animals, exhibits, facilities and assets through keen observation and reporting
  • Deliver the Academy's Platinum Guest Experience by seeking out guest contact, welcoming guests, proactively asking guests if they need assistance and providing information and suggestions to guests
  • Interact with the public about the Academy's mission, programs and exhibits
  • Interact with Academy employees, volunteers, contactors and other business visitors regarding security and safety procedures
  • Respond with a first aid kit and perform basic first aid and CPR. Operate an AED and administer emergency oxygen
  • Enforce the Academy's access control policies
  • Provide building security, door security, the opening and closing of public and non-public areas and conducting building rounds
  • Verify and record the identification and clearance of staff and visitors entering the Academy facility
  • Interview individuals and prepare incident reports using a computerized records system
  • Assist in the general upkeep and maintenance of the facility
  • Be willing and able to work shifts at varied times as needed
  • Be able to communicate clearly via a handheld radio device, including speaking and listening to routine and emergency communications
  • Respond to emergency situations and assist in directing crowds in evacuations
  • Use a computer for incident reporting, visitor management, correspondence and training
  • Knowing and following all Academy safety regulations
  • Other duties as assigned 

MINIMUM QUALIFICATIONS:
The preferred qualifications listed below are representative of the knowledge, skill, and/or ability required or preferred.

EDUCATION and/or EXPERIENCE:
A qualified candidate will possess a combination of the following education and/or equivalent experience:

  • High school diploma or equivalent
  • Be able to obtain certifications in Basic First Aid, CPR, AED and Emergency Oxygen
  • Be able to obtain and maintain a California Guard Card
  • Be able to obtain CIPS certification issued by the IFCPP
  • Customer service or guest facing experience is a plus 

KNOWLEDGE, SKILLS & ABILITIES:

  • Excellent oral and written communication skills
  • Ability to interact well with Academy guests, staff, volunteers and visitors
  • Ability to keenly observe and accurately report irregularities
  • Ability to take appropriate action in emergency situations
  • Ability to attend and successfully complete regular training in guest interaction, security officer policies and procedures, first aid, emergency response procedures and other training as required by Academy policy
  • Ability to disseminate information and enforce regulations in a courteous manner
  • Knowledge of and the ability to properly use emergency, communications and security equipment
  • Basic computer skills
  • Communicate via two way radio 

LANGUAGE SKILLS: 
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write incident reports and business correspondence.  Ability to speak effectively before groups and individuals. Bilingual (spoken and/or written) in Spanish, Cantonese, Mandarin, or other non-English language preferred. 

PHYSICAL DEMANDS & WORK ENVIRONMENT:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees of this position are frequently required to:

  • Stand at a post for long periods of time
  • Patrol the main floor
  • Conduct building rounds
  • Sit at a post
  • Be posted outdoors while exposed to various weather conditions
  • Reach out with hands and arms
  • Must be able to lift 25 pounds.
  • Must be able to perform repetitive motions 10% of the time. 

APPLICATION INSTRUCTIONS:  
Please submit your cover letter and resume online at https://calacademy.snaphire.com Note that the recruitment timeline for positions vary and depend on many factors, so it is impossible to accurately predict when a position will close. We appreciate your patience during this process. No phone calls please.

The California Academy of Sciences will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. For more information visit: https://sfgov.org/olse/fair-chance-ordinance-fco. 

The California Academy of Sciences is an Equal Opportunity Employer and is committed to ensure that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, national origin or ancestry, physical, mental or medical disability, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance. 

The California Academy of Sciences is a non-smoking facility. There is also no smoking in Golden Gate Park. 

Job Details

Reference # 25732
Posted on 26 Sep 2019
Closes on
Hours/Status Hourly on-call


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